Privacy Policy

1. Who We Are

King Heavy Equipment is a Jacksonville, Florida-based equipment rental business operating at 4828 Ulmer St, Jacksonville, FL 32205. You can reach us at 904-204-9225 or contact@kingheavyequipment.com. This privacy policy explains what we do with the personal information you submit through our website.

2. What We Collect

We only collect personal information that you voluntarily provide through our rental request form. This includes:

• Your name
• Your phone number
• Your email address (optional)
• Job site details (city, dates, machine and attachments needed)

We do not collect financial information, government IDs, or sensitive personal data through this website. Payment details are handled directly between you and our team at the time of booking, not through web forms.

3. How We Use Your Information

We use the information you submit solely to respond to your rental request — confirming availability, quoting delivery cost, and coordinating pickup and drop-off of equipment. We may contact you by phone, text, or email using the contact details you provide.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not run advertising retargeting pixels on this site.

4. Form Processing

Our rental request form is processed by Web3Forms (web3forms.com), a third-party form-relay service that forwards form submissions to our business email. By submitting the form you agree to Web3Forms processing the data in transit. Web3Forms does not store form content after delivery.

5. Cookies and Analytics

This website does not currently use first-party tracking cookies or web analytics. Third-party assets we load (Google Fonts, Font Awesome CDN, the Google Maps embed in our delivery section) may set their own cookies according to their respective privacy policies. You can disable cookies in your browser settings without breaking the site.

6. How We Store and Protect Information

Form submissions arrive at our business email and are stored only as long as needed to fulfill or follow up on your request. We do not maintain a separate customer database for visitors who have not become customers. Our hosting environment uses HTTPS encryption for all traffic.

7. Your Rights

You can request a copy of any information we hold about you, ask us to correct it, or ask us to delete it. Email contact@kingheavyequipment.com with your request and we will respond within a reasonable timeframe.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we have collected and the right to request deletion. We do not sell personal information, so the CCPA opt-out-of-sale right does not apply.

8. Children’s Privacy

This website is intended for business and professional users. We do not knowingly collect information from children under 13. If you believe a child has submitted information through our form, please email us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The “last updated” date at the top will reflect any changes. Material changes will be highlighted on our homepage or via the contact details you have on file.

10. Contact

Questions about this policy? Call 904-204-9225 or email contact@kingheavyequipment.com.